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Frequently Asked Questions

Which dog training package is right for me?

That depends on your goals and your dogís current level of training. But you donít have to worry about it! Get in touch and we can tell you which option is best for you. This topic is covered in your Initial Consultation.

How much training do I need?

Basic manners work is usually uncomplicated and quick; behavior modification can take a bit longer. Either way, we tailor the training program to your needs. This topic is covered in your Initial Consultation.

Which areas do you serve?

Lakeway, Steiner Ranch and surrounding areas: Four Points, Volente, Hudson Bend, Rough Hollow, River Place and Jester. Areas outside of those mentioned may be negotiated. Please email us!

Local Services Include:
Nationwide Services Include:
  • Telephone Consultation – for pet dog owners
  • Canine ChitChat – telecourse learning opportunity for pet dog owners COMING SOON!
  • Telephone Coaching – for professional dog trainers or those in training

What payment options do I have?

All services are electronically billed via PayPal for your convenience. You no longer need an account to use PayPal and may choose credit card, e-check or PayPal funds to prepay for your service in advance. This action will confirm your appointment!

What is your cancellation/refund policy?

Payment and Cancellation Policy

How do I know which dog trainer is right for me?

Look for reputable certifications, a commitment to ongoing education, and membership of a professional organization such as the Association of Pet Dog Trainers. Also, APDT has great advice on how to choose a trainer.

My dog is barking, lunging, or growling at dogs/people. What should I do?

Such ugly displays can be scary (and embarrassing), but remember that your four-legged family member is an animal, not a person. He isnít acting this way from spite or obstinacy. Something is causing his reaction, most likely fear, under-socialization, or barrier frustration. Give us a call and scheduled your Initial Consultation so we may help identify what is causing the behavior and ultimately help you make some changes!

Yes! Your referrals are a huge honorÖand remember, I am a rewards-based trainer! I know that changing reinforcers build desirable behaviors, so friends, this program is ever-changing! Thank you in advance for your referral!

What types of methods, tools, philosophies, disciplines, etc. will be used with my dog?

Great question! You should always know what type of training you are jumping into! A rewards-based philosophy will be used without any harsh punishments, intimidation or compulsion-based techniques. You can read more about my experience, approach and professional training awards and credentials here. Under no circumstances will a choke, prong, pinch or shock collar be used on your pet at any time (or any other form of compulsion or intimidation).

Kimberly Burgan Dog Training   ||   PO Box 5455   ||   Round Rock, Texas 78683   ||   (512) 636-6996